How can PLT GROUP help you?

Our most frequently asked questions

PLT GROUP puts you in the driving seat. We let you choose a new product that’s right for your home, choose the installation date online that suits you. 

Instead of sending a salesperson to carry out a survey of the property we ask you to fill in a few questions online that help us decide which product best suits you. 

Its fast, easy, simple and can be done from the comfort of your home. 

Fill out your online quotation 

Take our simple survey which enables us to chose the right product for you

Choose the right boiler for you

Our quote system will reccomend a selection of  packages which will best suit you, letting you chose The One. 


You can choose whether to pay with a selection of credit or debit cards.

Select your boiler installation date

When you know what package you require, you will then be able to select a date which best suits you. 

We Install

Then your local, PLT GROUP certified, skilled installer will arrive to get set up. All installers are qualified, experienced professionals. 

The price of a new boiler all depends on the size of your property and the type of system you have as well as your hot water requirements from your new boiler to efficiently heat your home. PLT GROUP always offer a fixed price quotation so there is no hidden extras. PLT GROUP Boilers start from £1440 depending on what your home requires. All of our prices are inclusive of VAT.

Do you want to wait days or even weeks for a salesperson to turn up to your property to carry out a survey? Then waiting to receive the quotation your aren’t completely satisfied with? PLT GROUP don’t think this is a very efficient way to buy a new boiler in the 21st century. Instead we have removed the salesperson from our process meaning we are able to give you a fast and efficient quote for your new boiler installation through our simple online quote tool where you are asked a few simple questions, which we are then able to provide you with a competitive fixed price quotation.

By doing it this way the money we save on a salesperson is reflected in your quote. Not only that we can offer a fast and efficient service sometime installed in as little as 24hours.

Yes, when you have paid your deposit, set up a monthly payment plan or signed your finance agreement with our lender, PLT GROUP will contact you to confirm your installation is booked and confirm an installation date with you. 

We don’t need to survey your property in person. By using the online quotation tool you are providing us with all the information that is required. This has been designed alongside expert gas engineers and surveyors to carefully select the best products for your property. We give you multiple packages to suit all budgets. Rest assured your boiler quote is a fixed price quote so there will be no hidden extras. We ask you to send us pictures before we carry out your installation as well to make sure everything will fit into place nicely.

If you’re still worried, we can always carry out a video survey to put your mind at ease.

Not directly from PLT GROUP, however, you will receive a manufacturers guarantee.

Every new boiler installed by Ableforce comes with a manufacturers guarantee of up to 13 years depending on which package you select. 

Yes. PLT GROUP prides itself on only using engineers qualified to the highest of standards, including being Gas Safe registered. In order to install new boilers for Ableforce, each and every engineer has to go through an extensive onboarding process. This will include their technical ability qualifications and background checks. Before they can install boilers for PLT GROUP the engineers will need to meet or exceed our high standards, if they do not then they are not allowed in.

If you do not have a hot water cylinder or tank in your attic then it is likely you have combi boiler system.

If you do have a hot water cylinder and a tank in the attic, then it is likely that you have a standard or back boiler system.

If you just have a hot water cylinder and no water tanks in your attic then its likely you have a system boiler.

We Supply all Worcester Bosch boiler as an accredited partner.

We supply the entire Range including The lifestyle range, Ri range to the complete system boiler range.

If there is a boiler that you have in mind and it doesn’t come up on your online quotation then please contact us and we can help you.

Although controls are included with every combination boiler and we also include the refit of your existing controls to your regular or system boiler you can add on radiators, TRV’s, other smart controls & cylinders. 

Your local engineer will come to your home with everything they’ll need to carry out the works for the boiler installation at the time and date agreed with you previously.
You’ll need to be at the property to allow the engineer access. They usually arrive between 08:00 and 11:00 unless specified otherwise, to which we will inform you prior to installation day. 

Your engineer will talk you through the extent of the work they will carrying out, so you know what to expect when it’s carried out and after the work has been completed.

PLT GROUP currently cover Kent and Medway, keeping it local in order to give a more professional, localised service.

Combi boilers or Combination boilers are the most popular type of system used in the UK in most households. 

Combi boilers are efficient and also cost a lot less in heating bills. Thus being said, they only heat water when it is required, rather than storing it in a tank. 

They are small and compact as they do not require a hot water tank meaning they can be fitted in most places in your home. 

We would suggest a replacement, a repair can sometimes be as expensive as a brand new boiler. Repairing an old boiler could be a quick fix but could also breakdown rapidly meaning, you have spent money on a repair and then may have to replace relatively soon after your repair. 

A boiler replacement is usually more efficient and more reliable, with also comes with up to a 13 year guarantee depending on the package you select. meaning your manufacturer will repair it with no extra charge. 

We can provide a brand new A-rated boiler from £1,550.

We would provide:

  • a brand new A-rated boiler
  • A brand flue
  • All the correct fixtures and fitting with correct safety attachments
  • Installation by one of our local PLT GROUP certified Gas safe registered engineers.

Give us a call on 0330 122 0076 

No, all of our engineers will use dustsheets to protect the area they’re working on. Making sure its always clean and tidy. If mess is made the engineer has a hoover and appropriate cleaning equipment, making sure your home is left exactly the same as when they arrived.

Thermostatic radiator valves or TRV’s, are controls for your radiators. 

TRV’s sense the air temperature around them and regulate the flow of water through the radiator which they are fitted to. They do not control your boiler. 

These should be set to a level that gives you the room temperature you require. 

TRV’s also let you turn the heating off in a specific room for example, in a roof your not using, without turning off the heating within the whole property. 

A flue is a pipe, like a chimney, that carries waste from your boiler, outside. You can see your flue exit (the part of the flue that comes out of your house) on the wall or roof of your property. 

Flues can be either square or round in shape. 

If your flue is less than 2 meters off of the ground, or underneath a carport or shelter, it will be covered by a guard. This will usually be a piece of wire mesh covering the end of the flue exit. 

Yes. As part of the installation process your engineer will carry out a MagnaCleanse flush on your whole heating system to ensure optimum efficiency and protects your heating system. The MagnaCleanse uses powerful specially designed system that uses powerful magnets to extract rust debris from your system. 

Once your engineer has completed the MagnaCleanse Flush the system will be filled with fresh water and inhibitor added which will protect your system against corrosion and limescale deposition. 

Our boiler manufacturers provide up to 13 years guarantee depending on which model of boiler you have installed. This will be detailed on the quotation beforehand.

Your old boiler and associated parts will be taken away from your home on the day of installation when the engineer leaves and recycled appropriately. If you would prefer to keep your old boiler, please let our engineer know on the day.

You will need to call the boiler manufacturer and book in a breakdown service. All phone numbers can be located in the installation booklets left with you at the time of boiler installation.

If you have any concerns or need help doing this, just give us a call and we will be able to help.